Develop Differently-Abled Employees: No-Excuses Leadership
Sandra, the factory employee I’m observing, works tirelessly and methodically at her station.
Reaching into a large cardboard box filled with hundreds of teabags, Sandra pulls out enough bags to fill tea-bag-sized indentations in a tray situated in front of her on the workbench. Once she fills each indentation—15 for this job — she carefully transfers the teabags from the tray into a smaller box destined for supermarket shelves.
Over and over during her shift, Sandra accurately fills the smaller boxes with the consistency and reliability of a computer-controlled robot … yet she is blind, cannot hear, and cannot count.
Sandra is blessed to work for an organization called Pride Industries. Founded in a church basement in 1966 in Auburn, California, Pride Industries hires and trains people with a variety of physical and mental challenges, the “differently-abled” in our society. Using massively creative training programs, Pride Industries helps turn an often ignored group of people into purpose-driven, contributing members of society.
The overwhelming success of PRIDE has proven what its founding leadership team suspected all along: When people are nourished by the power of purpose, and set up for success via well-designed training, their spirits soar, their talents blossom … and their disabilities disappear.
So, you can only imagine how I recently responded to a complaint voiced by an owner of multiple restaurants across the United States: “These young kids today can’t count change for our customers.” Look in the mirror, buddy, your lack of leadership is where the problem resides.
Business owners, leaders, managers and supervisors need to stop playing the victim card. It’s time to move from the excuses-laden, creativity-killing position of, “No, we can’t do that because,” to the possibilities-rich mindset of “Yes, If.”
Sandra would be the first to agree.
Doug Lipp is on a crusade to help your audience strengthen their corporate culture, boost business performance, and unapologetically, have fun while doing it. As an International Keynote Speaker, Best-selling Author of “Disney U”, Former Head of Disney University Training Team, and Executive Coach, Doug is one of the most trusted and respected business speakers and coaches in the world! He is sought after for his expertise in helping organizations build adaptive, world-class service cultures that fuel growth and long-term success. Doug leaves his audiences with a blueprint for creating and perpetuating a culture of significance unique to their organization. Call 888-766-3155 today to hire Doug for your next event!